We respect and uphold individual rights to privacy and the protection of personal information. We know how important it is to protect Your personal information and want to make every customer experience safe and secure. In keeping with that goal, we have developed this Policy to explain our practices for the collection, use, and disclosure of Your personal information.
For the purposes of this Policy, “personal information” means information about an identifiable individual, including, for example, an individual’s birth date, name, home address, telephone number, social insurance number, gender, income and marital status. We will only collect, use or disclose personal information in accordance with this Policy, or in accordance with laws applicable to the collection, use and disclosure of Your personal information by us (“Applicable Privacy Laws”).
COLLECTION AND USE OF PERSONAL INFORMATION
We collect two types of information through our Web site: personal information and non-personal information. The types of information we collect depend on the nature of Your interaction with us.
We may collect personal information such as:
Your contact information – for example, Your name and email address;
Your personal preferences – for example, language preferences, and marketing consent; and
Non-personal information does not identify You as an individual. For example:
we may collect certain non-personal data when You visit our Web site, such as the type of browser You are using or the referring URL; or
we may collect and summarize customer information in a non-personal, aggregate format for statistical and research purposes. We may, for example, summarize our data to determine that a certain percentage of users are male, aged 18 to 25.
You may choose not to provide us with Your personal information. However, if You make this choice we may not be able to provide You with the service, or information that You requested. For example, we require Your email address in order to verify Your account, which is necessary so that notifications may be sent to You electronically. Should You no longer wish to receive notifications from BOOMERANGBOARD when You receive a message from another BOOMERANGBOARD user or when another user adds You as a favorite, You may turn these notifications off through Mail Settings. BOOMERANGBOARD will not send You notifications after Your account is deleted.
USE OF PERSONAL INFORMATION
We may use Your personal information for a number of different business purposes, for example to:
compare Your profile and preferences with that of other users to provide both You and other users with better service;
provide customer support to assist You with Your questions or complaints;
conduct surveys in order to improve our services;
advise You of changes to our services, or new services that we may implement from time to time;
measure and improve the effectiveness of our Web site or our marketing endeavors;
detect and protect against fraud and error;
track and analyze Your preferences to better understand Your service needs and eligibility; and
for other purposes as described in this Policy.
We limit the personal information we collect and use to that which is necessary to fulfill our business purposes. We will not collect, sell, distribute or use personal information for any other purposes without Your further consent, except to the extent as required by law or as authorized by Applicable Privacy Laws.
When You choose to provide us with Your personal information You consent to the use of Your personal information as identified in this Policy and as may be further identified at the time of collection.
Sometimes You will be asked to give Your express consent to our collection, use or disclosure of personal information – for example, by being asked to check a box to indicate Your consent to receive marketing communications.
Other times, You may provide Your implied consent to our collection, use or disclosure of personal information when we can reasonably conclude that You have given consent by some action You have taken or an action You have decided not to take. Generally, this occurs where the purpose for the use of Your personal information would be reasonably apparent to You – for example, when You provide us with personal information through forms to populate Your online profile, You provide us with implied consent to publish that information for other users of the Web site to view.
Withdrawing Your Consent
You may notify us at any time that You wish to withdraw or change Your consent to our use and disclosure of Your information. We will accommodate Your request subject to legal and contractual restrictions.
INFORMATION WE MAY COLLECT DIRECTLY FROM YOU
Listed here are some further examples of the ways that we collect personal information directly from You and how we use it.
Follow-Up and SurveysFrom time to time, we may send You a follow-up letter to thank You for Your use of the Web site, or we may contact You to ensure that You are completely satisfied.
Our Web site
Our Web site can be browsed anonymously. However, to engage in certain special features or functions of our Web site, You may be asked to provide certain personal information, such as Your email address or demographic information. We use this information to create Your account, contact and correspond with You about Your account, respond to Your inquiries, and monitor functions of our Web site that You choose to use.
Our Mobile Applications
If You use any mobile device to access our site and download any of our applications, we may collect device information (such as Your mobile device ID, model and manufacturer), operating system and version information, and IP address.
To supplement our web site, we rely on advertisers who wish to serve advertisements to some or all of our users (“Campaigns”) to generate revenue. We never share Your personal information with our advertisers for their Campaigns. However, we will use elements of Your personal information to create a list of users that advertisers may want to direct their
Campaigns to. Advertisers may decide to serve advertisements to all of our users (“General Campaigns”), or to send messages to specific segments of our user base (“Direct Campaigns”) based on particular personal characteristics (for example, age, sex or geographic location). In the case of Direct Campaigns, we may use different elements of Your personal preferences to develop and display advertising content tailored to Your preferences.
Customer Support Center
We operate an electronic customer support center to accept and address Your questions, concerns, or complaints. When You contact our customer support center, we may ask for personal information to help us respond to Your inquiry or to verify Your identity. For example if You need to make a change to Your account, we will ask for personal information to verify that You are the account holder. We may also monitor or record Your online or telephone discussions with our customer support representatives for training purposes and to ensure service quality.
INFORMATION WE COLLECT AUTOMATICALLY
In some cases, we automatically collect certain information.
Our Web site
When using our Web site, we may collect the Internet Protocol (IP) address of Your computer, the IP address of Your Internet Service Provider, the date and time You access our Web site, the Internet address of the web site from which You linked directly to our Web site, the operating system You are using, the Internet browser You are using, the sections of the Web site You visit, the Web site pages read and images viewed, and the content You download from the Web site. This information is used for Web site and system administration purposes and to improve the Web site.
The Web site uses "cookies", a technology that installs a small amount of information on a Web site user's computer to permit the Web site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web site. For example, the information provided through cookies is used to recognize You as a previous user of the Web site, to offer personalized Web page content and information for Your use, and to otherwise facilitate Your Web site experience. You may choose to decline cookies if Your browser permits, but doing so may affect Your use of the Web site and Your ability to access certain features of the Web site or engage in transactions through the Web site.
Web Site Tracking Information
We may use web beacons or pixel tags to compile tracking information reports regarding Web site user demographics, Web site traffic patterns, and Web site purchases. We may also utilize Google Analytics and its User ID function in the collection, compilation and analysis of this tracking information, which allows us to track your use of our Web site across multiple devices. We may then provide these reports to advertisers and others. None of the tracking information in these reports can be connected to the identities or other personal information of individual users. For our own research purposes we may link tracking information with personal information voluntarily provided by Web site users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Policy.
More information on Google Analytics may be found at http://www.google.com/analytics, as amended by Google from time to time.
Links to Other web sites
Our Web site may contain links to other web sites or Internet resources which are provided solely for Your convenience and information. When You click on one of those links You are contacting another web site or Internet resource. We have no responsibility or liability for, or control over, those other web sites or Internet resources or their collection, use and disclosure of Your personal information. We encourage You to read the privacy policies of those other web sites to learn how they collect and use Your personal information.
From time to time we may supplement information You give us with information from other sources, such as information validating Your address or other available information You have provided us. This is to help us maintain the accuracy of the information we collect and to help us provide better service.
DISCLOSURE AND SHARING OF YOUR INFORMATION
We do not sell or license Your personal information to any other party. However, in the normal course of business we may share some of Your personal information with our affiliates and with third parties acting on our behalf or as permitted or required by Applicable Privacy Laws.
We may use third party service providers (for example, web hosting providers, data management providers and/or payment processers) to manage one of more aspects of our business operations, including the processing or handing of personal information. When we do use an outside company, we use contractual or other appropriate means to ensure that Your personal information is used in a manner that is consistent with this Policy.
All personal information we collect from you is stored on a secure Amazon Web Server, but may be processed, transferred and/or stored outside of the United States. If we transfer your information outside the United States in this way, we will take steps to ensure that your privacy rights continue to be protected. By submitting information via the Applications, you agree to this storing or transfer.
In addition, if you use our services while you are outside the United States, your information may be transferred outside the United States to provide you with those services.
Information Shared Amongst Our Affiliates, Subsidiaries and Divisions
We may share personal information gathered on our Web site with and amongst our corporate subsidiaries, affiliates or divisions for internal business purposes in accordance with this Policy. If we do, we will ensure that Your information continues to be used only in accordance with this Policy and Your expressed choices.
We may disclose Your information as permitted or required by law. For example, we may be compelled to release information by a court of law or other person or entity with jurisdiction to compel production of such information. If we have reasonable grounds to believe information could be useful in the investigation of improper or unlawful activity, we may disclose information to law enforcement agencies or other appropriate investigative bodies.
SECURITY OF PERSONAL INFORMATION
The security of Your personal information is a high priority for us. We maintain appropriate safeguards and current security standards to protect Your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse. For example, electronic records are stored in secure, limited-access servers; we employ technological tools like firewalls and passwords; and we ensure our employees are trained on the importance of maintaining the security and confidentiality of personal information. Reasonably secure methods are used whenever we destroy personal information. However, no system can be completely secure. While BOOMERANGBOARD takes steps to secure Your information, we do not promise, and You should not expect, that Your personal information will always remain secure.
REQUESTS FOR ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
Applicable Privacy Laws allows any individual the right to access and/or request the correction of errors or omissions in his or her personal information that is in our custody or under our control. Our Privacy Officer will assist the individual with the access request. This includes:
1.identification of personal information under our custody or control;
and information about how personal information under our control may be or has been used by us.
We will respond to requests within the time allowed by Applicable Privacy Laws and will make every effort to respond as accurately and completely as possible. Any corrections made to personal information will be promptly sent to any organization it was disclosed to.
In certain exceptional circumstances, we may not be able to provide access to certain personal information it holds about an individual. For security purposes, not all personal information is accessible and amendable by the Privacy Officer. If access or corrections cannot be provided, we will notify the individual making the request within 30 days, in writing, of the reasons for the refusal.
REMOVAL OF YOUR INFORMATION
We keep Your information only as long as we need it for legitimate business purposes and to meet any legal requirements. Personal information used to make a decision that directly affects an individual will be kept for at least one year after such a decision. We have retention standards that meet these parameters.
Digital Millennium Copyright Act Notice
If You believe that Your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on this Site, please notify BOOMERANGBOARD’s copyright agent, as set forth in the Digital Millennium Copyright Act of 1998 (DMCA). For Your complaint to be valid under the DMCA, You must provide the following information in writing:
An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
Identification of the copyrighted work that You claim is being infringed;
Identification of the material that is claimed to be infringing and where it is located on the Site;
Information reasonably sufficient to permit BOOMERANGBOARD to contact You, such as Your address, telephone number, and e-mail address;
A statement that You have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
A statement, made under penalty of perjury, that the above information is accurate, and that You are the copyright owner or are authorized to act on behalf of the owner.
The above information must be submitted to the following DMCA Agent:
Designated Copyright Agent
135 Oakwood Road, East Watchung, NJ 07069